Sellers who are not successful in getting quotes are sometimes told by others, "It's not you; we're in a bad economy." My argument is that maybe it's you. Think about it a minute: When you get a real person on the other end of the phone line instead of a voice recorder, what are you saying and in what order? Are you bothered with the sale or you want an appointment? Getting an appointment and setting it up nicely is an important and vital step.